Support

Start a live.ly broadcast

First of all, please make sure that you have the live.ly app installed on your device. In case you haven't installed live.ly, simply go to the Apple App Store or the Google Play Store and search for “live.ly.

To go live, please follow the steps below:

  1. Open the live.ly app and tap "log in.” In case you are already logged into musical.ly, you can proceed by simply tapping on "continue as [your musername].”
  2. You may find which of your phone contact friends are already on live.ly by tapping on "phone contact.” You will then be asked to verify your phone number. You can also select “connect to facebook,” which will prompt you to enter your facebook credentials. If you do not wish to go through either of these steps now, press “done" in the top right corner of the “discover people” page.
  3. Tap on the big red circle at the bottom of the home page, and select "live broadcast" on iOS or Android to start your live.ly session.
  4. Enjoy your live.ly stream with your friends!

If you see an error message stating compatibility issues with your device, please refer to this this article.

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