Support

Change password

If you forgot your password or want to change it, you can use the forgot password option on the log in screen. Select “forget password” on the home screen of musical.ly while logged out.

You should then see the “email” and "phone number" option, enter the valid e-mail address or phone number that you used to sign up for musical.ly. A reset password link will be sent to your email address or a confirmation code will be sent to your phone number

Please note that you shall click the reset password email link within a day or it will be expired, which means you have to click the "forget password" button again to receive another reset password link.

If you forget your associated e-mail address and want to change password, you can send request to our support team.

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